Privacy Policy

Our Privacy Commitment

At Lytharomexivo, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia and follow industry best practices for data protection and security.

Information We Collect

We may collect and process the following types of personal information:

• • Contact information (name, email, phone number, address)
• • Financial information relevant to planning consultations
• • Communication preferences and consultation history
• • Website usage data and technical information

How We Use Your Information

We use your personal information for the following purposes:

• • Providing financial planning consultation services
• • Communicating with you about your account and services
• • Improving our website and service offerings
• • Complying with legal and regulatory requirements
• • Sending relevant updates and information with your consent

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Primary Legal Basis: We process your data based on your consent and our legitimate interest in providing financial planning services, as well as to fulfill contractual obligations and comply with legal requirements.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• • With service providers who assist in delivering our services
• • When required by law or regulatory authorities
• • To protect our rights, property, or safety
• • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client consultation records are typically retained for seven years in compliance with financial services regulations.

Your Privacy Rights

Under Malaysian data protection law, you have several rights regarding your personal information:

• • Right to access your personal data and information about its processing
• • Right to request correction of inaccurate or incomplete data
• • Right to request deletion of your personal data in certain circumstances
• • Right to restrict processing of your personal data
• • Right to receive your data in a portable format
• • Right to object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. Our use of cookies is detailed in our separate Cookie Policy.

For more information about cookies, please see our Cookie Policy Cookie Policy

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on our website with a new effective date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: